At a glance
- Call or text: (956) 307-9262. Calling gets the fastest response
- Who does the work: independent, TDLR-licensed HVAC contractors
- Priority: homes with infants, older adults or anyone with a medical condition should say so when they call
- Note: availability depends on contractor schedules, especially during heat waves
Stay safe while you wait
Laredo heat is dangerous, especially for infants, older adults, and people with heart or breathing conditions. While you wait for help:
- Close blinds and curtains on sunny windows and use fans to move air.
- Drink water and stay in the coolest, lowest room in the house.
- Avoid using the oven or dryer.
- If anyone shows signs of heat illness (confusion, vomiting, fainting, very high body temperature), call 911. Don't wait on an AC repair.
- If it isn't safe to stay home, go somewhere air-conditioned, such as a relative's home, a library or another public cooling space.
Quick checks before the technician arrives
- Thermostat set to Cool, below room temperature, with fresh batteries.
- Breakers for the indoor and outdoor units are on, and the outdoor disconnect is in place.
- Air filter isn't clogged.
- If the outdoor fan isn't spinning or you hear buzzing, turn the system off to protect the compressor.
- If lines or the indoor coil are iced over, switch to fan only to start thawing.
More causes and fixes: why your AC is blowing warm air.
Need help now? Call or text a real person.
📞 (956) 307-9262What counts as an AC emergency?
- No cooling at all during extreme heat
- Burning smell, smoke, or sparking from the indoor or outdoor unit (turn the system off at the breaker)
- Water leaking from the indoor unit into ceilings or walls
- A system that keeps tripping the breaker
- No cooling in a home with vulnerable people or pets
For a slow decline in cooling, booking a standard AC repair visit is usually fine.
How emergency referrals work
When you call (956) 307-9262, tell us it's an emergency and who's in the home. We'll reach out to our licensed contractor partners to get you on the schedule as quickly as possible. After-hours and weekend availability and any after-hours fees are set by the contractor, so ask about them up front. You'll get a price before work starts, and there's no obligation.
Laredo AC Pros is an HVAC referral service, not an HVAC contractor. We connect customers with independent air conditioning contractors licensed by the Texas Department of Licensing and Regulation (TDLR), including our current partner Twins Air Conditioning (TDLR #TACLA015293E). All HVAC work is performed, priced and warrantied by the contractor. Laredo AC Pros may receive a referral fee from contractors.